Customer Relationship Management System

Use our Powerful CRM and Business Tools to Connect you with the People that Matter Most

Sales & Customer Service

Create report & analysis, manage your project & track your selling progress, automated document creation and customer ticketing system all in one system

KPI & Task Tracking

Create Custom KPIs to Track your Field Service, After Sales, Operations & More. Customize your KPI , manage operation tracking and after sales tracking seamlessly in the system

Whatsapp & Chat Solutions

Link Whatsapp, Line and Capture Contacts & History Automatically. Integrate your chat, capture your contact and chat conversation and use our Agent Allocation System to improve your relationship with your customers.

Call Center Solutions

Record Conversations with a Powerful Call Center Solution. Use our outbound & inbound call system, VOIP solution to improve your call center. With our call center solution, get your call recording and call reports with ease.

banner CRM-01
banner CRM-02

Sales CRM & Customer Service

Effective leads and accounts management starts with a holistic perspective. A good sales & customer service CRM tells you everything you need to know about your lead or account, from one screen – in a static and dynamic perspective.

 

Get complete details about your customers— conversations, deals (open, won or lost), touchpoints with your company, and the tasks and appointments scheduled with them among others.

Advanced Reporting

Modify our default reports or build your own custom reports on leads, contacts, accounts and opportunities. Use the insights from the CRM to adjust course and grow your revenue. Qontak works hand in hand with companies to build reports that are visually exactly what you need.

Mobile CRM and Tracking

In a mobile-first world, why sell only from your desk? Get all the functionalities of a sales CRM on your smartphone. Qontak has been designed with a mobile-first mentality.

 

Everything you need to know about your contacts, companies and deals is just a tap away. Stay up-to-date on your deal’s details before you step into a sales call. After your call, schedule follow-up activities and update details even as you walk into your next meeting. Keep moving and never miss a sales step.

Deals, Tickets & Project Management

A clogged sales, ticketing, & project pipeline is often the result of stagnant deals across multiple stages. What’s the solution? An omnichannel social CRM that helps you visualize your pipeline and modify it according to your sales, customer service or project process.

Instant Documents and Quotations

Qontak’s innovative documents generator can generate any document that you want instantly using spreadsheet or word document templates. A good CRM never makes you work twice and Qontak CRM instantly automates documents such as quotations to save you time. Why use a CRM if you cannot save time and improve efficiency?

Whatsapp & Chat Integrations

Obtain an official Whatsapp Business account eligible for the an official registered checkmark next to your business name. Customize your business profile on Whatsapp today.

 

Integrate Whatsapp, Line, Telegram and Facebook Messenger directly to our Social CRM to instantly create contacts inside of your system and capture conversations automatically. Eliminate manual entry of leads today – our system detects names automatically.

On Cloud, On Premise or Hybrid

Choose the best system implementation type for your conditions, with our help.

Use our CRM solution for streamlining the digital transformation process in a manner that is efficient, cost effective, and user-friendly.  We will provide you with a secure, easy to use CRM system designed for a variety of purpose including advanced reporting, Mobile CRM & tracking, and many more. Everything will be hosted in our server, automatically.

Our On Premise incorporates all the features of our On Cloud system plus the flexibility to put our CRM system in your preferred server.

Want to incorporate both On Cloud and On Premise system on your company? Don’t worry, consult with us to utilize the CRM System in the most efficient and proper way.